Terms of service

Welcome to PureDise. These Terms of Service govern your use of our website and your purchase of products from our online store.

By accessing our website, browsing our products, placing an order, or using any part of our services, you agree to these Terms of Service.

Store Information

This website is operated under the PureDise brand. Throughout the site, the terms “we”, “us” and “our” refer to PureDise.

Our website provides information about our products and allows customers to purchase available products online.

Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement and that the information you provide while placing an order is accurate and complete.

Products and Information

We make reasonable efforts to ensure that product descriptions, images, pricing and other information displayed on the website are accurate.

However, product packaging, colours, appearance or other minor details may vary from the images displayed on different screens or devices.

Product availability may change without notice.

Orders

Placing an order on our website does not automatically guarantee acceptance of the order.

We reserve the right to cancel or refuse an order where necessary, including in cases of incorrect pricing, suspected fraud, inventory issues, payment problems, delivery restrictions, or other operational reasons.

If an order is cancelled after a successful payment, any eligible refund will be handled according to our Refund & Return Policy.

Pricing and Payment

Product prices and applicable charges are displayed on the website and during checkout.

Available payment options are shown at checkout and may vary depending on the payment methods enabled on our store.

You agree to provide accurate billing and payment information when completing your purchase.

Shipping and Delivery

Shipping and delivery are subject to our Shipping Policy.

Estimated delivery timelines may vary depending on your location, courier operations, public holidays, weather conditions and other circumstances beyond our reasonable control.

Returns, Refunds and Cancellations

Returns, refunds, replacements and cancellations are governed by our Refund & Return Policy and any applicable cancellation terms displayed on our website.

Customer Responsibilities

You are responsible for providing accurate information, including your name, contact number, email address and delivery address.

You should review your order details carefully before completing checkout.

Website Use

You agree not to misuse this website or attempt to interfere with its security, functionality, servers or connected services.

You may not use our website for unlawful, fraudulent, abusive or harmful activities.

Intellectual Property

Unless otherwise stated, the website content, branding, graphics, text, images, logos, designs and related materials are owned by or licensed to PureDise and may not be copied, reproduced, distributed or used without appropriate permission.

Third-Party Services

Our website may use or link to third-party services, including payment gateways, logistics providers, applications and external websites.

We are not responsible for the independent terms, policies or practices of third-party providers.

Limitation of Liability

To the extent permitted by applicable law, PureDise will not be responsible for indirect, incidental or consequential losses resulting from the use of our website, products, third-party services, or circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude any rights or remedies that cannot legally be excluded under applicable law.

Changes to These Terms

We may update these Terms of Service from time to time.

The latest version published on our website will apply from the date it is posted.

For questions regarding these Terms of Service or your order, please contact our customer support team.

Email: info@puredisewellness.com
Phone: +91 89580 03000
Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM